Why
would I want my student to have Jack Bucks?
Can
Students withdraw cash from their Jack Bucks account?
What is the minimum amount of Jack
Bucks that can be added?
What
if I have already signed up for Jack Bucks when I purchased my meal plan?
Does
the cafeteria use my Jack Bucks or my meal plan?
Will
I have a pin number to use my Jack Bucks card?
How
can I add money to my Jack Bucks account?
When
is my on-line deposit onto my Jack Bucks account available?
Who
can use Jack Bucks?
What
if I lose my Jack Bucks card?
How
much money is on my Jack Bucks account?
What
if a restaurant or store that I frequent is not on the Jack
Bucks program?
If
I get a scholarship from an outside source, can I deposit that money directly
into my Jack Bucks account?
If I make a Jack
Bucks Online Deposit with my credit card, how soon are the funds available?
In looking at the Jack
Bucks statement, what is“10008 Bookstore Terminal 8” ?
I would like to know if there are funds left in my son's Jack
Bucks account and if not, the fastest, easiest way to add some.
My son will be a freshman at SFASU next month. I want to set up an Jack
Bucks account for him. It is clear how to do this. My question is can his father,
divorced, set up a *separate* Jack
Bucks account which funnels money to my son? In other works, can his dad and I contribute money separately but it ends up in the same account?
My daughter will be attending SFA in the fall and I would like to get her the Jack
Bucks. How do I go about doing this?
I filled out a form to sign my daughter up for Jack Bucks and mailed it with a check
for $100.00 but haven't received her card yet. Can you tell me how to find out if y'all received it, and when she should get her card?
My daughter and my money are there at college.
I am wondering if she uses Jack Bucks will she be able to get cash withdrawals with the card?
I graduated from SFA this past May. I recently checked my Jack Bucks balance and I have a balance of $14.58. Since I'm no longer a student at SFA I
wanted to see if those funds would be returned to me or if they are forfeited? Its only 15 bucks,
but if I can get it back that would be great.
Are
the Jack Bucks pages secure?
Why
would I want my student to have Jack Bucks?
Jack Bucks is a stored value program that uses
the SFA ID card to access funds in their account. It is for the safety and convenience of your student.
They will always have their card with them.
Carrying cash is dangerous. If cash is lost or stolen, it is simply gone. If
the student’s ID is lost or stolen, the student can deactivate their card
(24 hours a day through the web using the SFA Direct system) rendering it
useless. The student can go get a new ID card and have access to their
Jack Bucks, via their new card, immediately.
Note – If a thief found a wallet, cash, credit cards and debit cards are instantly
recognizable forms of payment. They will take them and use them. The
ID is not recognizable as a form of payment to many people, besides
students. It greatly reduces the risk of theft.
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Can
students withdraw cash from their Jack Bucks?
Cash
may not be withdrawn from Jack Bucks. Unlike the typical ATM or
check card, the Jack Bucks account is designed for small quick
transactions (getting a soft drink from a vending machine, buying lunch
at one of SFA’s eateries, etc.). It is a convenient way to spend since
the student has to have their ID for so many other purposes already. Jack
Bucks
is refundable when students graduate or have withdrawn from
Stephen F. Austin State University. At the time in which Jack Bucks
is refunded, please know that any unpaid debt to the University
will be deducted from the balance of the account.Top
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What is the minimum amount of Jack
Bucks that can be added?
The minimum deposit is $20. The entire $20 is the students. This is not
a fee for using the card; it’s just a minimum deposit. Once the account
is started an unlimited amount can be added.Top
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What if I have already signed up for Jack
Bucks when I purchased my meal plan?
Jack Bucks is no longer associated with meal plans. You
must sign up for Jack Bucks seperately.Top
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Does the cafeteria use my Jack
Bucks or my meal plan?
Only
the Grand Central Main,Union Station, East College East, East College West,
and Pizza Hut eateries accept the meal plan program. All the eateries on
Campus accept Jack Bucks. If the student wants to use their Jack
Bucks one must tell them.
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Will I have a pin number to use my Jack
Bucks card?
No. The only pin number needed is one to log onto the Jack
Bucks account, so you can check your purchases
and balance.Top of Page
How can I add money onto my Jack
Bucks account?
Simply
log onto your account and add money by credit/debit card. This will show
as a purchase, not a cash advance on the credit card. Also, one can mail
a check to the business office.Top
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When is my on-line deposit onto my Jack
Bucks account available?
The funds deposited are available as soon as the credit card is approved.Top
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Who can Use Jack
Bucks?
Both On and Off campus students, as well as, SFA Faculty and
Staff can purchase Jack Bucks. As soon as the student is registered with SFA,
one can purchase the Jack Bucks plan.Top
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What if I loose my Jack
Bucks card?
Immediately log into your Jack Bucks account and click
on the “inactivate card” button. This instantly deactivates your card. Then,
one must purchase a new card for $5. If the old card is found, throw it away, it will not work.
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How much money is on
my Jack Bucks Account?
To
find out the balance on your Jack Bucks account, simply log onto your account. A running balance will be displayed.
One can also look on their receipt after making
a purchase and the remaining balance will appear at the bottom.Top
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What if a restaurant or store that I frequent is not on the Jack
Bucks program?
Tell
us who they are and we will provide them with information about the Jack
Bucks program. As vendors join the Jack Bucks program,
their Logo will be placed on the SFA web page, under off campus Merchants.Top
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If
I get a scholarship from an outside source, can I deposit that money directly
into my Jack Bucks account?
No. All scholarships must be processed through the Financial
Aid Office and applied to a student's tuition and fee account. Any scholarship
funds
remaining after all tuition and fees have been paid will be refunded to the student. At that time the student is
free
to deposit any or all of these funds into Jack Bucks.Top of Page
If
I make a Jack Bucks Online Deposit with my credit card, how soon will the funds be available?
Money deposited, via credit card, with Jack Bucks is available right away. As soon as you click on submit, the deposit is recorded and available for use.
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In looking at the Jack Bucks statement, what is “10008 Bookstore Terminal 8” ?
For reporting and identification purposes, all of the locations where Jack Bucks can be used are labeled. Jack Bucks location 10008 Bookstore Terminal 8
is the first register position in the SFA Bookstore located in the University Center on the SFA Campus. The purchase you are looking at was made in the SFA Bookstore.
.Top of Page
I would like to know if there are funds left in my son's Jack Bucks account and if not the fastest, easiest way to add some.
If your son has given you his Campus ID number and PIN Number you can access his account
information by going to www.jackbucks.com, on the Jack Bucks Home page, select Jack Bucks Login
enter the students Campus ID number for ID and the PIN Number for PIN.
Various account information options will be displayed. The fastest way to add money to your son's Jack Bucks account is by using
your computer to deposit money to his account with any major credit card.
You only need to know his Campus ID. Go to the Jack Bucks web site at www.jackbucks.com and select Jack Bucks Deposit, follow the directions for entering your credit card and amount
to be deposited. Caution: Only click on Submit one time. Every time you click Submit, the same amount of money will be deposited. The amount of money deposited will be on your son's account immediately
and available for him to use.
Jack Bucks account.
.Top of Page
My son will be a freshman at SFASU next month. I want to set up a Jack
Bucks account for him. It is clear how to do this. My question is can his father,
divorced, set up a *separate* Jack
Bucks account which funnels money to my son? In other words, can his dad and I contribute money separately but it ends up in the same account?
Yes, both you and your son's father can contribute to your son's Jack Bucks account. Once the Jack Bucks account is established, either of you can go to the Jack Bucks Home Page and make deposits, Via the Web, using a credit card.
After the Jack Bucks account is established:Goto the Jack BucksHome page, www.jackbucks.com, Click on Jack Bucks Deposit. The Jack Bucks Credit Card Deposit screen will be displayed.
All you need is your sons Campus ID number. Fill in the requested information. Then click Submit.Your sons Jack Bucks account will be increased by the amount you entered.
You and your former husband can make separate deposits to you sons account, even with different credit cards. This service is available 24 hours a day, seven days a week. The money is immediately available. Your son can check is account, on line, and see the update as soon as the money is deposited.
How to make a successful Credit Card Transaction:**NOTE**Jack Bucks ID must be correct or deposit could go against wrong account! Click Submit ONLY once, and do not refresh this screen as your card will be
billed every time it is refreshed!! .Top of Page
My daughter will be attending SFA in the fall and I would like to get her the Jack Bucks. How do I go about doing this?
There are two ways to you can sign your daughter up for our Jack Bucks program. First, using your computer: Goto www.jackbucks.com, Click on Jack Bucks Sign-up.
Read the information on Disclosure of Electronic Fund Transfers. Then click on "Next"at the bottom of the page. This will take you to the "Jack Bucks Account Application" screen. Go to the bottom of the page and click on "Print."
After the form is printed, fill in the required information and mail the form and at least a $20.00 check to:
SFA Business Office
Austin Building, Room 204
Nacogdoches, Texas 75962
Your daughter's account will be activated and ready for her when she arrives in September.
Second, your daughter can go to the SFA Business Office in
the Austin Building and sign up in person after she arrives.
Either way, the money deposited will be available as soon as the account is established.
By the way, after the Jack Bucks account is established
you can go to the Jack Bucks Home Page
and make deposits, Via the Web, using a credit card.
Use the following procedures: Goto the Jack Bucks homepage at www.jackbucks.com, Click on Jack Bucks Deposit.
The Jack Bucks Credit Card Deposit screen will be displayed. All you need is your daughter's Campus ID number. Fill in the requested information, then click Submit. Your daughter's Jack Bucks account will be increased by the amount you entered.
This service is available 24 hours a day, seven days a week. The money is immediately available. Your daughter can check her account, on line, and see the update as soon as the money is deposited.
.Top of Page
I filled out a form to sign my daughter up for Jack Bucks and mailed it with a check for $100.00 but
haven't received her card yet. Can you tell me how to find out if y'all received it, and when she should get her card?
We have received the deposit for your daughters Jack Bucks account. It was posted on 11 Aug 03. Your Daughter will use her SFA ID Card to spend her Jack Bucks.
Her account is active. If she picked up her ID Card when she had her picture taken, she can
start using her Jack Bucks as soon as she gets to Nacogdoches. If she does not have her ID Card yet she can go by Room 1.205 in the Pattillo Student Center and have one made.
By the way, now that her Jack Bucks account is established you can go to the Jack Bucks Home Page and make deposits, Via the Web, using a credit card.
.Top of Page
My daughter and my money are there at college.
I am wondering if she uses Jack Bucks will she be able to get cash withdrawals with the card?
The Jack Bucks Account Application restricts the withdrawal of cash from a Jack Bucks account. Specifically, paragraph B
of the application states, "The Jack Bucks account may not be used to obtain cash or cash advances under any circumstances."
.Top of Page
I graduated from SFA this past May. I recently checked my Jack Bucks balance and I have a balance of $14.58. Since I'm no longer a student at SFA I
wanted to see if those funds would be returned to me or if they are forfeited? Its only 15 bucks,
but if I can get it back that would be great.
There is an easy way to get your Jack Bucks balance sent to you: Please send a letter to:
Stephen F. Austin State University Director of Divisional Operations Box 6091 SFA Station Nacogdoches, TX 75962-6094 Attn: Mrs. Shelly Lackey
In your letter please state that you are requesting a refund of your Jack Bucks balance of $14.58. Include your mailing address, Social Security
Number and sign the letter.Top of Page
Are the Jack Bucks pages secure?
The Jack Bucks systems are secure.
The server uses an 128bit SSL encryption. SSL is an abbreviation for Secured
Socket Layer. SSL technology
secretly encodes
(or encrypts)
information as it
is being
sent
over the
Internet between your computer and Jack Bucks systems.
This encryption technology helps
ensure that your account information travels securely over the internet
and remains confidential. In addition, we no longer use social security
numbers as criteria to login, instead Campus Identification numbers that
are specific to SFA are used.Top
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